Frequently Asked Questions

Our classes are a celebration of life, fitness, and joy combined with a full body party work out on a bike. You will experience large LCD screens, music & video visualizers, state of the art music sound systems, amphitheater bike staging, and high energy instructors rocking out! Get ready to Propel! 

Yes! We will push you to your limits, but please know your personal limits. You can go at your own pace and gradually increase your riding strength. Remember, you are the Boss of Your Body! Take a break when you need it. We encourage you to consult with a Medical Professional before starting any work out regimen. 

Check in with our amazing staff to claim your assigned bike. We will also have a waiver for you to sign. If you need shoes or anything else, just ask--we have you covered! 

Absolutely! We are tribe, that is what tribes do! Just ask any staff member! It wouldn't hurt to get there 15 Minutes early so our staff can help you get comfortable so you can rock out on your ride!

We love the kiddos! But our minimum age is 13 years old and you must be at least 4'11 in height. If you are under 18, you may not ride unless a parent or guardian signs a waiver for you in person at the studio. 

Fashion is part of the fun so wear what is comfortable for you! We suggest pants that are tight at the ankles so as to not get caught in the wheel while riding. 

We offer complimentary shoes on your first ride with the Propel Tribe. Our sizes are limited. After your first ride, the shoe rental is $2 per class. Our bikes are SPD and LOOK DELTA compatible. We have baskets available if you wear tennis shoes.

Bring water, your towel, a joyful spirit, a rock out attitude, and most importantly-- be yourself and make friends! 

On our website, choose your package, create an account profile, select the class, then reserve your specific bike. Simple and Easy!  Click-Click-Click-Done.  

You will have a specific number and will see where your bike is located within the cycle room on a digital map. Remember, your first class is free! Yet, you must reserve it at the front desk prior to your desired class. 

No worries! Life Happens! Penalties are lame, but to avoid incurring a $10 penalty, please cancel your reserved bike by 6PM the evening before your scheduled class. 

You will be able to cancel your reservation by logging into your Propel Cycle Profile account. We Only accept cancellations via our website. 

Don't Worry! We have a Fix. We have an Ultimate Unlimited Propel Package. You can ride as many times as you would like within a month! Problem solved.